Service & Support

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Yes – we have years of experience in the digital space and can provide as much advice and consultancy as needed. Please contact us for more information.

Yes. Our monthly service and support plan is built into all our sites and is $50 per month. It includes unlimited, 24/7 technical support and ensures that any software updates and enhancement releases are applied to the software your new site will be running on. This keeps everything up-to-date and ensures your site is running the latest versions of all core and associated modules.

When it comes to customer service, we believe in the personal touch. The developer that installs and sets up your site will be assigned to it permanently after it launches. This means you will always have a single point of contact that is absolutely familiar with every aspect of your site. There’s no call centers, or the frustration of explaining an issue repeatedly to multiple people. Think of it as your own personal account manager who is always available to you via phone or email.

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